RETURN POLICY

+ FAQs

RETURN POLICY:

I do not accept any returns at this time. Tee shirts and phone cases may be exchanged within 14 days if wrong size is ordered.

turnaround time & shipping:

Phone cases are made to order (a more sustainable option) and can take up to 2-3 weeks to ship.

Tee Shirts, Hats, & Prints can take up to 10 days to ship.

Custom Portraits take 2-5 weeks to make and ship.

CUSTOM PORTRAIT INFO:

I allow two minor revisions/adjustments on custom art orders when you receive the artwork to approve before shipping. You can pay a small fee per revision beyond that if desired.

Minor revisions = shape of nose, way hair is laying, color changes, eyes adjustment, etc. No redraws.

Once art has been sent to you for revision you cannot change which photo is drawn or cancel the order, as my time and effort has already gone into the piece.

Custom Portraits take 2-5 weeks to make and ship.

Still have a question? Email me at hi@shopsobriquet.com.